My Chat with the Customer Suppport Robot (or how to get free stuff by threatening to cancel)

Welcome to chat. The session has been accepted.
{Megan F.} Hello, Customer. Welcome to Online Support. I am Megan, your online Live Support Representative. How may I assist you?
{Customer} I'd like to cancel my account
{Megan F.} I am sorry to hear that you wish to cancel. Can you please provide me with your account number which you wish to cancel and PIN for verification?
{Customer} the account number is ####
{Customer} PIN is ####
{Megan F.} Thank you for providing your information. Please give me a moment while I go through your records. In the meantime, please type the number corresponding to your reason for cancellation:
1) Moving to another provider
2) Bought a fax machine
3) Business or role changed
4) Short term project completed
5) Financial reasons
6) Problems with faxing or billing
7) Dissatisfied with quality of service
8) Too costly
{Customer} 8
{Megan F.} I understand that currently you do not need the service. In the current situation, we will waive off the monthly fee for two months. This way you will be able to keep your account. You will also be able to use all of our services and re-evaluate. During this period, you will not be charged any monthly fee. We are suggesting this so that you can give it a second thought, as you will not be paying $## for the next 2 billing cycles.
{Megan F.} Your account will be credited with $## so that you may utilize our services without being billed our monthly fee for the next two billing cycles.
{Megan F.} Since you will not be charged any monthly fee for the next two billing cycles you could keep your account till then. If at all you find that you need our services during this period, then you will still have the account. If however, you still feel that you do not have any use for our services by the end of this two months credit period, then you can always contact us back anytime. Would you like that?
{Customer} no thanks, I just don't use the service enough to justify any cost
{Megan F.} I completely understand your wish to discontinue, since you have already paid for the month, we do not want you to lose out on the money. I suggest you to retain this account at least till the end of two months credit offer as you will not be charged any monthly fee for the two months. As a good will gesture to continue our association we will offer you an additional gift balance of $10 along with the monthly credit.
{Megan F.} During this two months credit period, you can keep this service active and if you use it once in these two months we will be more than happy that we were able to serve you.
{Megan F.} If you do not wish to continue beyond this waiver period, then there is no obligation to continue. There are no contracts. All you would need to do is, contact us just once, anytime during this credit period to re-confirm your decision. We are at your service, round the clock, 24 hours a day, 7 days a week.
{Megan F.} You can reevaluate your needs during this period.
{Customer} ok fine then
{Megan F.} Great, I will update your account with the above offer. Just to inform you that your account will remain open until we hear from you.
{Megan F.} Is there anything else, I can assist you with?
{Customer} no thanks
{Megan F.} I’m glad that you have decided to stay with COMPANY for some more time ! I’m sure that you will have a great experience.
{Megan F.} Thank you for contacting Online Support, I hope you found our session helpful. Good-bye and take care!